Last Updated: April 18, 2026
These Terms and Conditions govern your use of the Essilence website. By accessing or using our website, you agree to follow these terms.
Use of the Website
- You agree to use this website for lawful purposes only
- You must not misuse or attempt to disrupt the website
- You must not submit false or misleading information
Account Responsibility
- You are responsible for maintaining the confidentiality of your account details
- You agree to provide accurate and complete information
- You are responsible for all activities under your account
Product Information
- We aim to provide accurate product descriptions and images
- Product appearance may vary slightly due to lighting or display differences
- Availability of products may change without notice
Pricing
- All prices are listed in Bangladeshi Taka
- Prices may change at any time without prior notice
- Delivery charges are added based on your location
Order Acceptance
- We reserve the right to accept or cancel any order
- Orders may be canceled due to stock issues or incorrect information
- We may contact you for order verification
Payment Terms
- Cash on delivery is available inside Dhaka
- Full advance payment is required for outside Dhaka orders
- Same day delivery requires full advance payment
Delivery
- Inside Dhaka: 2 to 3 days, delivery charge 80 Taka
- Outside Dhaka: 3 to 5 days, delivery charge 150 Taka
- Delivery time may vary due to external factors
Return Policy
- No exchange is available
- Returns are accepted only during delivery in front of the delivery person
- No return is accepted after delivery is completed
- Return delivery charge must be paid by the customer
Intellectual Property
- All content on this website belongs to Essilence
- You must not copy, reproduce, or use content without permission
Limitation of Liability
- We are not liable for indirect or incidental damages
- We are not responsible for delays caused by external factors
- Product use is the responsibility of the customer
Third Party Links
- Our website may include links to third party sites
- We are not responsible for their content or policies
Privacy
- Your use of the website is also governed by our Privacy Policy
Changes to Terms
- We may update these Terms and Conditions at any time
- Changes will be posted on this page with an updated date
Governing Law
- These terms are governed by the laws of Bangladesh
Contact
If you have questions about these Terms and Conditions:
Email: contact.essilence@gmail.com
Website: https://essilence.com/
